FAQ

General FAQ:

Help! I can’t reset my password!

  • To reset your password for your IRES account, go to the member login page.
  • Click the Reset Password option and follow the instructions.
  • Please allow 15-30 minutes for the email reset instructions to be delivered, be aware that some firewalls lengthen the delivery time.
  • You may also contact us at info@go-ires.org for assistance and we will be happy to assist with a manual reset for your account.

What is your email address?

Can I request a group invoice for our organization's payments?

Yes! Please contact us at info@go-ires.org for more information.

What are your office hours?

Our office hours are 9 am-5 pm CST. Due to call volume, please leave a message if we do not answer, and we will return your call within 24 hours.

MCM-AMCM Course FAQ:

Do I have to be a member to obtain my MCM?

No. Non-members of IRES are permitted to participate and earn the MCM designation. Please see this link for details.

Do you reimburse for my hotel expenses if all rooms are sold out where the MCM will be taking place?

No. IRES is not responsible for travel or hotel accommodations. Please check the MCM event page that you wish to register for to see if participating hotels have group rates. The most up-to-date information can be found on our website.

When are upcoming 2018 AMCM courses going to be announced?

AMCM classes will be announced at the annual CDS in August of 2018. Not coming to CDS? Keep an eye out on our website for more information to come in mid-August.

IRES Designation Programs’ FAQ:

Do I have to be a member of IRES to obtain my designation?

Not immediately. Designations require at least two years of Regulatory experience; if you are not a member but qualify for membership and a designation, feel free to apply at the time of the designation application. Often, our membership chooses to join IRES as they pursue their needed courses for fulfillment of designation requirements, as discounts are sometimes available, and being a member for two years negates the need to verify your two years of industry experience. Click here to learn more about IRES Memberships today.

IRES’ Annual Career Development Seminar (CDS) FAQ:

How do I register for an event with member pricing?

In order to take advantage of your IRES membership benefits and event pricing, you will need to first login to your IRES account. Once you are logged in you may register with the associated pricing of your membership level.

What is the dress code for CDS and your events?

Dress code is always business casual—please come dressed appropriately as determined by standard business causal standards.