MCM®

Unlike the other IRES designations, the MCM® Program does not rely on self-study courses. To earn the MCM® Designation, individuals are required to read the MCM® textbook (prior to the course), attend a 2½-day in-person program, and pass a certification examination.

The Market Conduct Management (MCM®) designation program is designed to provide hands-on training for regulators and insurance industry professionals on how to efficiently and effectively manage market conduct examinations and to promote the interests of insurance regulators. It is designed both for the experienced professional and those wishing to enhance their regulatory and compliance career, teaching valuable tools for examination management designed to achieve operational efficiencies. The MCM® program is ideal for current and future Examiners-In-Charge and company compliance personnel.

The MCM® Program is a unique and practical 2½-day class that offers advanced, hands-on training for insurance regulators and insurance industry professionals on how to manage an effective and efficient market conduct examination. The course facilitates an information exchange between regulators and industry, offers advanced certification, and furthers professional standards and ethics in insurance regulation.

Upon successful completion of the IRES MCM® Course and passing the exam, the course participants will receive an MCM® Designation certificate as well as 15 CE credits for participating in the course.

Be advised that the MCM® Course has a capacity of 30 attendees for In Person and 40 attendees for Virtual.

Next Course:

December 9-11 (Virtual)

Registration for these classes will open once the preceding MCM® class concludes. Reminder: this class is on a first come first serve basis.

Topics Covered

The following topics are covered during the MCM® class:

Market Regulation & Examinations
- Purpose & Vehicles for Market Regulation
- Market Analysis
- Core Exam Procedures
- Exam & Investigative Techniques
- Fraud Detection
- Addressing Violations & Non-Violation Issues
Exam Management
- Pre-Examination Planning
- Role of the Examiner-In-Charge
- Exam Team Management
- Managing the Exam
- Workpaper Organization & Documentation
- Workpaper Confidentiality
Communication & Report Writing
- Communicating with the Company, Team, & Insurance Department
- Issuing Critique/Comment Forms
- Exam Report Writing
- Avoiding Conflicts
- Post Exam Communication
Standard Data Requests & Technology
- Exam Process Technology
- Understanding the Standardized Data Requests
- Constructing a Data Call
- Analyzing the Data

Daily Schedule

Day 1

9:00 am – 4:00 pm CST
- Introduction to Market Regulation
- Anatomy of a Market Conduct Examination
- Company Communication Techniques
- Examination Assignments
- IRES Code of Ethics and Standards of Professionalism
- Questions of Fact
- Addressing Violations of Law and Regulations

Day 2

9:00 am – 4:00 pm CST
- Technology in the Examination Process
- Sources of information within the Insurance Department
- Detection of Fraud
- Dealing with Issues That May Not Appear in the Final Report
- Workpapers and Confidentiality
- Management of Examination Staff
- Standardized Data Request (SDR)
- Working with Examinations Data Files
- Examination Management for Company Coordinators

Day 3

9:00 am – 12:00 pm CST
- Procedure Reviews
- Global Case Study
- Certification Examination

Class Overview

Each MCM® program lasts 2½ days and facilitates an information exchange between regulators and industry, offers certification, and furthers professional standards and ethics in insurance regulation. The curriculum is interactive and comprehensive, and the class material encompasses a wide variety of market regulation topics.

Upon registration and course payment we will email you a registration confirmation that will include the digital MCM textbook.

The registration fee covers the cost of the MCM® textbook, the classroom materials, and the examination. The registration fee does not include travel expenses, breakfast, lunch, refreshments, or dinner.

Members

General Member $595
Sustaining Member $895

Non-Members

Regulator $695
Non-Regulators $1,175

CANCELLATION/ REFUND/ NO-SHOW POLICY

Cancellations received by the office at least two business days prior to the event are eligible for a refund of the registration fee. No refunds will be provided for cancellations received fewer than two business days prior to the event. No-shows will be billed for any unpaid registration fees.